Terms & Conditions of Booking
General
A booking is confirmed by exchange of emails and the payment of a deposit. This represents a contract between the guest and the owner. The guest who confirms the booking agrees to take full responsibility for ensuring that the following Terms and Conditions are adhered to by all members of the party.
Payment Terms
A deposit of 20% is payable to secure your booking. Upon receipt of the deposit the owner will confirm your booking by email. The balance of the rental is payable 4 weeks before arrival. Guests are requested to make payments by bank transfer (BACS). Where BACS cannot be used PayPal may be used by prior agreement. The owner does not accept payment by credit or debit card. For bookings made within 4 weeks of arrival, the full rental is payable at the time of booking. If the balance payment is not received by the due date, the owner is entitled to cancel the booking and the deposit will not be refunded.
Cancellation by Guest
If you wish to cancel your holiday, please advise the owner by email as soon as possible, so that the owner can endeavour to re-let the property.
For cancellations within 4 weeks of arrival where we are unable to re-let, the full charge will be payable, unless otherwise agreed.
Insurance
The owner does not offer travel or cancellation insurance. It is recommended that guests should make their own insurance arrangements as they see fit.
Arrival
Bookings are generally for 7 nights from Saturday to Saturday, however shorter stays may be accommodated subject to availability (3 night minimum) - please contact us.
The property will be available by 16:00 on the day of arrival. Directions to the property together with other details will be emailed to guests a few weeks before arrival.
Departure
Guests must vacate the property by 09:30 on the day of departure. Guests are requested to leave the house in a clean and tidy condition.
Damage and Breakages
Guests are requested to advise the owner by email of any damage or breakages, so that remedial action can be taken before the arrival of the next guests.
A £500 refundable deposit is required to cover any damage during your stay. The sum will be transferred by BACS on the day following the end of your stay.
Personal property of guests
The owner accepts no liability for loss or damage to guests’ personal property, including vehicles.
Bed linen and towels
Bed linen and towels are provided at no extra charge. Additional supplies are available on request.
Logs for wood burner
All logs are supplied at no extra charge.
Heating and lighting
There is no extra charge for electricity.
Pets
Guests are welcome to bring ONE well behaved dog to Clippie Lodge free of charge. Dogs must be house-trained and must not be left alone at any time in the house or outside. They are not permitted in the bedrooms or on the sofas and other furniture. Any fouling in the patio area should be cleaned up.
Parking
There is parking for two cars in the driveway. Cars can also be parked in the road, we ask that you show consideration when parking in the road to avoid obstructing access for neighbours and services.
Noise disturbance and parties
Guests are requested to respect our neighbours and avoid any noise or other disturbances. House or garden parties in the property are not permitted.
No smoking
Smoking is not permitted anywhere within the property.
Occupancy
Bookings are for a maximum of 4 adult guests. Clippie Lodge is not suitable for children.
Wifi & TV
Wifi is provided at no extra cost.
Netflix is provided at no extra cost.
SKY Q HD / UHD with Sky Sports package is included at no extra cost.
Cancellation by Owner
In very rare and exceptional circumstances, the owner may have to cancel a booking due to unforeseen events causing the property to become unavailable. The owner will refund all monies paid in full, but is not liable for any other compensation to guests for such cancellation.
Right to occupancy
The property is to be used only for the purposes of a holiday let to which Section12 (2) and paragraph 8 of Schedule 4 of the Housing (Scotland) Act 1988 apply. The booking agreement confers a right to occupy the accommodation for the agreed period only.